A couple of weeks ago I had the opportunity to survey over 100 business leaders across numerous industries. I asked one question: “As a leader, what is your greatest leadership challenge?”
How would you answer this question? There are so many possibilities. Organizational leaders have responsibilities that extend well beyond simply getting their own job done. Leaders must motivate, problem-solve, inspire, reward, deliver bad news, oversee results yet delegate control, handle conflicts, and much more. All in addition to managing their own problems and emotions!
Three key findings emerged from the survey:
1. Employees are a huge challenge. Managing employees came in as the #1 leadership challenge, with over 1/3 of the responses related to handling employee situations. Motivational challenges topped this list with 15% of the responses. Handling conflicts and problem employees earned 11%. Delegation and control concerns received 8%. Clearly, leaders could use more help learning to deal with employees.
2. Personal Lack of Confidence is #2. A distinct personal challenge was actually the largest singular issue at 21% - a concern about confidence, style, courage, poise, self-assurance and self-acceptance. Is it disconcerting that a fifth of our leaders lack confidence in themselves as leaders? I thought so. Attention leaders out there: You need to understand how good you truly are! Attention organizations out there: your leaders need to understand how good they truly are!
3. The Dysfunctional Organization is a problem. The third largest category of responses involved the organization itself, with over 10% of respondents indicating that working with the executive team is their major challenge. Managing “up,” communicating effectively across organizational lines, and getting the entire management team aligned were all indicated as problem areas.
Put these all together, and we have a hesitant leader uncomfortably handling employee issues within an unsteady, uncommunicative organization. Yikes!
Don’t we want our leaders focused on vision, strategy, customers, new product development and other profitable pursuits? What can be done?
As distressing as these survey results are, there are solutions.
The Employee Solution: Get Skills Training. Handling employees is a learned talent, comprised mostly of “people skills.” Effective communication skills, some basic psychology, and a method for setting expectations and accountability are tools that can be learned and applied to make dealing with employees a lot easier.
The Leadership Solution: Get Personal Development. Individual self confidence building involves more than learning typical presentation or “meet and greet” skills. While a Dale Carnegie course will absolutely improve your exterior presence, it may not address your inner uncertainty. For that, leaders need absolute self-trust in their own strengths as well as the ability to be comfortably authentic. This emotional intelligence comes from developing the right mindset, one that supports continual forward momentum and thwarts self-doubt.
The Executive Team Solution: Get On With It! Leaders at the executive level need to stay focused on the future. Discussions need to be visionary and high-minded. People need to commit to move in the same direction and be held accountable for progress or lack thereof. There really is no excuse for a bunch of leaders working together but not actually leading anything anywhere.
What are the greatest leadership challenges you face? No matter what they are, solutions are available. Just don’t “do nothing.”
For a complete detailed breakdown of all of the survey responses, click here.
photo credit: www.lumaxart.com